1. Unopened Flacon Returns (7 Days)
We accept returns and exchanges within 7 days of confirmed delivery for products that remain brand new, unused, and in their original packaging with unbroken outer cellophane seals.
2. Opened & Sprayed Fragrances
Due to the personal nature of luxury perfumes and strict cosmetic hygiene regulations, bottles that have been opened, unsealed, or sprayed cannot be returned or refunded. We encourage exploring detailed olfactory note breakdowns prior to acquisition.
3. Damaged, Defective or Incorrect Items (48 Hours)
In the rare event that your product arrives with a defective atomizer, leaking flacon, or incorrect scent, please notify our concierge within 48 hours of delivery. Provide your Order ID and clear photographic or video evidence. Upon inspection, we will arrange an immediate complimentary replacement.
4. Refund Processing
Approved refunds are credited back to the original method of payment (bank account, UPI, credit/debit card) within 5 to 7 business days following our receipt and verification of the returned parcel.
5. Contact for Return Inquiries
To initiate a return or exchange request, please email our concierge desk at info@amorasignatures.com with your Order ID (e.g., AMR-10028) and reason for return.
